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with respect to credit risk. It also focused on the concepts, tools and techniques of credit risk management, but also dealt with aspects of market and operational risk.


Twenty-five (25) participants from fifteen DFIs attended the programme.


Financial Modelling

28th November - 2nd December 2016, Franciatown, Botswana

A special in – house programme on financial modelling was facilitated for Citizen Entrepreneurial
Development Agency by the DFRC. The aim of the programme was to up-skill staff in the areas of business valuation (especially discounted cash flow), scenario planning, management decision making, capital budgeting, cost of capital, financial statement analysis and project finance, using computer - based applications.

The programme was also aimed at participants understanding the elements of financial modelling,
developing and practicing financial modelling, being able to conduct simulations of different financing
scenarios and practicing on various case studies of financial modelling and project finance.

Nineteen (19) delegates attended the programme, all from the Citizen Entrepreneurial Development


Leadership Programme

23rd - 25th December 2016, Gaborone, Botswana

The programme offered a customised solution for leaders to continue to evolve and adapt in order to meet the challenges they face every day. Key elements covered during the programme included;

• Gaining an understanding and appreciation of all the human dimensions at their disposal to lead with authenticity from the inside-out;
• Having the necessary capacity to stay focused on what matters to sustain high performance in the face of increasing demands and changing landscapes, and;
• Learning and practising using 3 key coaching skills along with 7 constructive responses to conflict.

The training was attended by eighteen (18) delegates, all from the Citizen Entrepreneurial Development


Capacity Building Review and Emotional Intelligence

16th - 18th November 2016, Johannesburg, South Africa

The aim of the capacity building review was to provide an opportunity for the DFIs to examine the progress in capacity building within the Network and the SADC region, and to develop a roadmap to enhance provision of high quality, relevant and cost effective capacity building interventions, and to promote cooperation amongst the DFIs in this respect.

Emotional Intelligence was aimed at capacitating staff with skills to enable them define and understand
the concepts and principles of Personal Master as well as gaining deeper insights into how they impact others around them and how to influence a community of people towards collaboration and mutual understanding to achieve personal as well as institutional goals and objectives through Authentic Leadership.

Twenty-five (25) participants from twenty-four (24) DFIs attended the programme.


Board Induction for Botswana Unifed Revenue Services

17th November 2016, Gaborone, Botswana

The focus of the one-day programme was best corporate governance practices, with special emphasis on governance in the public sector, and determinants of corporate governance models encompassing legislation, conventions and rules based on Botswana laws. The workshop was preceded by a management briefing to the new Board on the mandate, structure and operations of the institution.

Twenty-three (23) participants, all from the Botswana Unified Revenue Services attended the workshop.


Debt Management, Workout and Restructuring

25th - 27th October 2016, Gaborone, Botswana

The programme on Debt Management, Workouts and Restructuring was undertaken for the Citizen
Entrepreneurial Development Agency.

The training focused on fundamentals required in credit relationship management, managing problem
loans and post investment and strategies that will minimise their occurrence, optimise recovery of
bad loans and nurture redeemable ones to good standing.

Twenty-five (25) participants, all from the Citizen Entrepreneurial Development Agency attended the