Customer Service for DBN
The DFRC facilitated an in-house training on Customer Service for the Development Bank of Namibia. The training was held at the Namibia University of Science and Technology Hotel, Windhoek, Namibia from the 30th May – 10th June 2022. The programme was attended by one
hundred and twelve (112) DBN employees, and was rated at 91%. The participants were divided into three (3) groups being the Executive Committee (EXCO), Middle management and Junior staff…