May, 2009, Swaziland

This workshop comprised a section on managing relationships between the lending institution and the borrower to ensure effective monitoring of the financing arrangement, and a second on strategies to ensure that defaults of clients are kept to the minimum. The workshop had 24 participants, with 15 drawn from local institutions in Swaziland, and nine drawn from DFIs in Botswana, Zimbabwe and Namibia. The workshop was facilitated by Omega Performance.